At pagcor games, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information.
When you register an account on pagcor games, we collect the personal details you submit — including your full name, date of birth, email address, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We also collect any information you provide when contacting our support team, such as messages, screenshots, or transaction references. If you update your account profile at any time, the revised details replace the previous ones in our records. All information you submit is treated as confidential and is only accessed by authorised personnel for the purposes described in this policy.
We automatically collect certain technical data when you use the pagcor games platform, including your device type, operating system, browser version, IP address, and session timestamps. This data helps us maintain platform stability, detect unusual activity, and improve the mobile experience for Filipino players. We also record gameplay activity such as game sessions, bet amounts, and transaction history — this is necessary for account management, dispute resolution, and regulatory compliance. We do not use this data to build advertising profiles or sell it to third-party marketers. Aggregated, anonymised usage statistics may be used internally to guide product improvements and feature development.
pagcor games does not sell your personal data to any third party. Wemay share limited data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies when required by applicable Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance. We do not share your data with any entity for direct marketing purposes without your explicit consent.
pagcor games uses cookies and similar technologies to keep your session active, remember your preferences, and measure how players interact with different parts of the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Preference cookies store settings such as your chosen language or display options so you do not need to re-enter them on each visit. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage or clear cookies through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features of the platform.
You have the right to request a copy of the personal data that pagcor games holds about you at any time. If any of your information is inaccurate or out of date, you may request that we correct it by contacting our support team with the relevant details. We will process access and correction requests within a reasonable timeframe and confirm the outcome in writing. In most cases, you can update basic account details such as your email address or contact number directly through your account settings without needing to contact support. Keeping your information accurate helps us provide you with a smoother and more secure experience on the platform.
You may request the deletion of your personal data by submitting a written request to our support team. We will action deletion requests where there is no legal or regulatory obligation requiring us to retain the data. Certain records — such as transaction history and identity verification documents — must be retained for a minimum period as required by applicable Philippine gaming regulations and financial compliance rules. Once the mandatory retention period has passed, data that is no longer needed will be securely deleted or anonymised. We will confirm the outcome of any deletion request and explain any portions of data that must be retained and the reason why.
pagcor games applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who require it to perform their specific role, and all such access is logged and audited. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident.
If you have any questions about how pagcor games handles your personal data, or if you would like to exercise any of your data rights, our FAQ page covers the most common queries. You can also create a free account or log in to manage your account settings directly.